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T: 0845 860 5775 E: student@pixel-store.co.uk

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Information 

Supplying your Department 

We supply to all Schools, Colleges and Universities.
See our
Teachers Hub for more information


 

 Contact Us

 

For questions or advice you may need, our sales team would like to help. You can phone,  or email us. 

Opening Times

Monday to Friday 10am to 6pm. 
Saturday for email support only. 
Sunday - Closed

Registered Office

Studentphotostore.co.uk / .com 
(operated by Pixel-Store Group)
136 Albert Road
Plymouth
PL2 1AQ

T:  0845 860 5775 (new number as of July '14)
E: student@pixel-store.co.uk

0845 numbers are charged are normal network rates. Most BT, Virgin, TalkTalk packages include 0845 numbers as part of their bundle deals (so chances are it is actually free to phone us). Mobile users are charged at their normal rates

Our old number: 0871 237 0808 is still an active line

Most Popular Q & A;

Q: Do I have to be a student to buy? 

A: No, you do not need to be a student, we call ourselves "Studentphotostore" as the majority of our customers are Student, Schools or Colleges - but we sell to anyone who wishes to take Photography

Q: If I place an order today - how long does it take for the order to arrive?

A: We currently quote a 48hr service. This is because our items are not standard "new retail stock" that is just placed in a box. 

As our products are "used" - we need extra time to re-check/re-test each item before being packed. This is to ensure that the item is sent in full working order - and that nothing has happened during the storage of the product. This process can take upto 20-45mins per an order, and at times we just cannot fit it in on the same day - so quite often we work late just to catch up.

However, a good 80% of orders are processed and despatched on the same day - it depends on the current workload.

We would always suggest for the customer to purchase an item atleast 5 days before a special event (such as Holiday or Birthday/Xmas present), just incase of unforeseen circumstances (ie: product became faulty, delay in processing etc) - as we do not wish to upset or spoil any surprises or events.

Q: Who do you use for Delivery?

A: Most orders are delivered by Royal Mail. Any bulky/heavy parcels are sent by APC Carrier

Q: Do you buy Cameras?

A: Yes, contact us by email with your surplus equipment - we will give a no-obligation quote

Q: Do you offer a warranty?

A: Yes, all our used equipment are sold with a six months warranty

 

 

 

 

 

 

 

 

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