have the right to cancel your order anytime prior to despatch
and up to 7 days after you receive the goods for a full
read the following 3 sections in full to understand how to
cancel your order otherwise your refund or product exchange
may be delayed.
are 3 ways to cancel your order:
136 Albert Road
contacting Customer services by phone on 0871 237 0808
you exercise your right to cancel your order, you will be
responsible for returning the goods to Studentphotostore at
your own cost and we strongly recommend you use an insured
delivery method such as Royal Mail Special Delivery. All
returns are subject to the following conditions, except where
the goods are faulty or incorrectly described on this website.
goods must be returned with all accessories, packaging,
instructions and any other items included with it at time
of sale (including free gifts). You must take reasonable
care of the goods and return them in its original,
proof of purchase must be supplied.
we have made a charge for postage, this will be deducted
from your refund if the goods have been despatched to you
(except within the first 7 days of receiving the order).
must be made within 28 working days from date of notice.
After that the buyer is deemed to have accepted the goods.
intended for "resale", is classified as business
to business transaction, and is excluded from the standard
Distance Selling Regulation.
or incorrectly described goods
the case of faulty or incorrectly described goods, please
notify us (as described above), we will ask the you to return
the product to us with a covering letter, any shipping costs
incurred will be refunded by us.
goods returned as faulty will be checked and if found to have
no fault will be returned to you. We have the right to have
the faulty item checked by an Independent authority. No refund
will be processed until the returned goods have been received
back into our warehouse.
must take full care to ensure the goods are not damaged in the
meantime or in transit otherwise this may preclude you from
obtaining a refund.
you have notified Studentphotostore that you are returning
your order and Studentphotostore have received the goods back
undamaged, we will offer:
30 days - A replacement, full refund (or if customer
requires, a repair)
30 days, but within the warranty period - A repair, or if
this is not possible, a replacement, or if this is not
possible, a refund
does not affect your statutory rights.
value our customers' satisfaction very highly. If you have any
complaints regarding your order please email our support team
on email@example.com or call 0871 237 0808
make every effort to ensure that the information on our site
is accurate and up to date. We will promptly correct any
errors brought to our attention. If you find an error please
let us know via our Contact Us section.
can accept no responsibility for information or opinions from
third-parties, contained within this site, or for the content
of links from this site.
photographs are for illustration only, products may differ
from those shown. Descriptions are supplied by the manufacture
and may change without notice.
reserve the right to withdraw any item from sale, at any point
prior to despatch, for whatever reason